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The Willows Residential Care & Nursing Home. Market Harborough, Leicestershire. - Our Philosophy
PHILOSOPHY OF CARE

It is our aim to stimulate independence and promote mental and physical ability, encourage mobility and the continuation of existing interests and activities.  We aim to provide our residents with a secure, relaxed and homely environment in which their care, well being and comfort is of prime importance  Residents’ relatives are encouraged to take an interest in the Home and its activities.  Choice, individuality and self-respect are promoted and our resident’s privacy is respected at all times.

It is the object of The Willows that all residents shall live in a clean, comfortable and, as far as possible, a safe environment, and be treated with respect and sensitivity to their individual needs and abilities.

The following objectives, which embrace fundamental principals of good care practice, are designed to achieve our aims.

  • To ensure that our care services is delivered flexibly, attentively, and in a non discriminatory fashion whilst respecting each resident’s right to independence, privacy, dignity, fulfilment and the rights to make informed choices and to take risks.
  • To manage and implement a formal programme of staff planning, selection, recruitment, training and personal development to enable the care needs of our residents to be met.
  • To manage the care service efficiently and effectively to make the best use of resources and to maximise best value for our residents.
  • To ensure all residents or their representatives receive written information on the home’s procedure for handling  complaints, comments and compliments and how to use it.
The Willows Residential Care & Nursing Home. Market Harborough, Leicestershire. - Our PhilosophyThe Willows Residential Care & Nursing Home. Market Harborough, Leicestershire. - Our PhilosophyThe Willows Residential Care & Nursing Home. Market Harborough, Leicestershire. - Our Philosophy
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